Handling pre-shipment samples

When pre-shipment sample is requested, the support team will contact the seller for the sample. It will be cupped by a third-party and the score will be added on the platform and will be approved.

If the buyer also wants to order a pre-shipment sample, our support team will contact you

Wait for the buyer to approve the sample.

CropConex analyses and approves all pre-shipment samples. Our team will be in contact with you to pick up a representative sample for analysis.

Still need help?

Contact our support team and we’ll be happy to answer your questions.