- Buyer requests either offer or pre-shipment coffee samples,
- CropConex Ethiopia collect offer or pre-shipment samples from exporters to:
- Measure moisture content,
- Assign code to the sample,
- Register on the system, and
- Vacuum seal.
- Then, the exporter handles the dispatching process in either of the following 2 ways using the address received from CropConex Ethiopia Office:
- If the exporter has a DHL corporate account, it will fill the DHL online form by putting CropConex Addis Office as a pickup location, then DHL personnel will collect samples and send them away; so that the exporter will be billed for the service through its corporate account.
- If the exporter doesn’t have a DHL corporate account, CropConex Ethiopia will send back vacuum sealed coffee samples to the exporter. Then, the exporter will send the samples either via DHL or UPS.
- After sending the samples, the exporter will share the Airway Bill Number with the CropConex Ethiopia Office.
- CropConex Ethiopia Office will inturn share the Airway Bill Number with the CropConex USA Office.
