Reset or update your password
Reset Your Password If you cannot remember your password and need to reset it: 1. Go to the Sign In page 2. Select recover password and enter your phone number or email to be sent a new password 3. Use the new temporary password to log in to your account Update Your Password 1. From […]
Required documents for account verification
After creating an account on CropConex you will be required to upload your company license documents for the verification process. We request these documents to ensure a safe environment for our users to connect and transact. The following documents must be verified by CropConex: TIN – tax identification number Trade licenses– for importers, exporters, suppliers, […]
CropConex in-app notifications
Notifications help alert you when there are new activities and updates in your account. You can view recent notifications from the bell icon in the header of your account. You can view all notification from your Notification Center. You can update your browser notification preferences on the notifications tab of your account profile to receive […]
Adjusting team roles
1. On the home page click on my account icon and select Account from the dropdown menu. 2. Click the Company tab on the top of the page. 3. Click on Roles tab from the left side menu 4. On the Roles page, navigate to +Add role icon 5. Fill out the role name and click continue 6. […]
Adding team members
1. On the home page click on my account icon and select Account from the dropdown menu. 2. Click the Company tab on the top of the page. 3. Click on the Team tab from the left side of the page and click the Add Member button 4. Fill out the email address and assign the […]
Account profile settings
Your personal user account details can be found on the profile tab of your account page. From the home page, click on the my account icon and select Account. Personal Account Details You can view and edit your profile photo and your name from the Details tab of your profile. To verify your email address, click the […]
